Data Protection – LGPD

Privacy Policy of 982bet – How We Protect Your Data

982bet handles your personal data responsibly and transparently, in full compliance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018). Learn what we collect, how we use it, and what rights you have as a data subject in Brazil.

Last updated: January 2026 Language: Brazilian Portuguese LGPD Compliant
Sections of This Document
Data We Collect
Purpose of Processing
Data Sharing
Cookies & Tracking
Data Security
Your Rights Under the LGPD
Contact the DPO
Our Commitments

How 982bet Protects Your Privacy in Practice

Six concrete commitments 982bet makes to every registered user in Brazil regarding the handling of personal data.

SSL Encryption on All Transactions
Every connection between your device and 982bet's servers is protected by 256-bit SSL encryption. This applies to login, Pix deposits, withdrawals, and any other operation involving your personal or financial data on the platform.
SSL 256-bit
Your Data Is Never Sold
982bet does not sell, rent, transfer, or otherwise commercialize your personal data with third parties under any circumstances. The information you provide at registration exists solely so you can use the platform — full stop. No marketing company, bank, or advertiser has access to your data without your explicit authorization.
Zero data selling
Full LGPD Compliance
982bet operates in full compliance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018), the legislation that governs the use of personal data in Brazil. All internal processes for data collection, storage, and processing have been adapted to meet every requirement of the law.
Law No. 13.709/2018
You Are in Control of Your Own Data
The LGPD guarantees your right to access, correct, transfer, and delete your personal data stored by 982bet. Simply send an email to privacidade@982bet.asia and the data protection team will respond within 15 business days as required by law.
Your guaranteed rights
Data Retention for as Long as Necessary
982bet does not retain your data beyond what is strictly necessary for the purposes stated in this policy. Financial transaction data is kept for the period required by Brazilian tax and anti-money laundering legislation. After that period, data is anonymized or securely deleted.
Minimum retention
Notification in the Event of a Security Incident
If a security incident occurs that may affect your personal data, 982bet will notify impacted users and the National Data Protection Authority (ANPD) within the timeframes set by the LGPD, with full transparency about what happened and what steps were taken.
Mandatory transparency
Your Rights

Your Rights as a Data Subject at 982bet

The LGPD guarantees eight fundamental rights to anyone whose data is processed by 982bet. Here is what you can request at any time.

Access
Request a complete copy of all personal data 982bet holds about you. We respond within 15 business days at privacidade@982bet.asia.
Correction
Found incorrect or outdated information in your account? You can request a correction of any inaccurate data directly through 982bet support.
Deletion
Request the deletion of your personal data when processing is no longer necessary or when you withdraw your consent. Financial data may be retained for the legally required period.
Portability
Receive your data in a structured, machine-readable format to transfer it to another controller, in accordance with ANPD regulations.
Information
You have the right to know which entities 982bet shares your data with and what legal bases apply to each processing operation carried out.
Objection
You may object to the processing of your data carried out on the basis of 982bet's legitimate interest, particularly for direct marketing and promotional communications.
Consent Withdrawal
Where processing is based on consent, you may withdraw it at any time without affecting any processing already carried out on that basis.
Petition to the ANPD
If you believe your rights have been violated, you may file a complaint directly with the National Data Protection Authority (ANPD), Brazil's data protection regulatory body.

How to exercise your rights: Send an email to privacidade@982bet.asia identifying yourself as the data subject, describing the right you wish to exercise, and, if required, attaching a copy of your ID for verification. 982bet responds within 15 business days as required by the LGPD.

Plain-language summary: 982bet collects only the data needed for you to use the platform safely. Your data is never sold. You can access, correct, or delete your information at any time. This policy covers everything in detail, but if you have questions, support is available 24/7 in Portuguese.

1

Who Is the Data Controller

For the purposes of the LGPD (Law No. 13.709/2018), the controller of the personal data processed under this policy is 982bet, operator of the platform available at https://982bet.asia ("982bet", "we", "Platform").

The Data Protection Officer (DPO) at 982bet can be reached at privacidade@982bet.asia. The DPO is the official point of contact for all matters related to personal data processing, the exercise of data subject rights, and communications with the National Data Protection Authority (ANPD).

This Privacy Policy applies to all registered 982bet users in Brazil, as well as unregistered visitors who access the site, including those using the Sports Betting, live casino, slots, crash games, and e-sports services available on the platform.

2

What Personal Data We Collect

982bet collects personal data at different points during your interaction with the platform. Below is a breakdown by category:

Category Data Collected When
Registration Full name, CPF, date of birth, email address, password (hashed) At account registration
KYC Verification Government-issued ID, selfie, proof of address Before the first withdrawal
Financial Pix key, last card digits, transaction history On deposits and withdrawals
Platform Use Betting history, games accessed, sessions, preferences During active use
Technical IP address, device type, browser, operating system Automatically upon access
Communication Support history, emails sent and received When contacting support

982bet does not collect data considered sensitive under the LGPD (such as racial origin, religious belief, political opinion, health, or sexual life) except where strictly necessary to comply with a specific legal obligation.

3

How We Use Your Data

Data collected by 982bet is used exclusively for the following purposes:

  • Account management: creating and maintaining your account, verifying your identity, processing deposits via Pix, boleto, credit/debit card, and PicPay, processing withdrawals, and maintaining your transaction history;
  • Service delivery: providing Sports Betting (Brasileirão, Libertadores, e-sports, MMA/UFC), Live Casino, slots, and other platform products;
  • Legal compliance: fulfilling obligations under Brazilian law, including anti-money laundering regulations (Law No. 9.613/1998), tax requirements, and orders from competent authorities;
  • Security and anti-fraud: detect and prevent unauthorized access, duplicate account creation, bonus abuse, and other fraudulent activity;
  • User support: answering questions, resolving technical issues, and maintaining support history via live chat and email;
  • Platform communications: sending notifications about your account, transactions, bonuses, and terms updates — never unsolicited spam;
  • Product improvement: aggregated and anonymized analysis of usage patterns to improve the platform experience, with no individual user identification;
  • Responsible gambling: monitor behavioral patterns that may indicate problem gambling and provide self-exclusion and control tools in accordance with our responsible gambling policy.

982bet does not use your data for any purpose other than those listed above. If a new use not covered by these purposes becomes necessary, you will be notified and asked to give consent before any new processing takes place.

4

Legal Basis for Data Processing

The LGPD requires that all personal data processing have a specific legal basis. 982bet processes your data under the following grounds established by law:

  • Contract performance (LGPD, art. 7, V): processing is necessary to provide the platform's services. Without your registration and financial data, it is not possible to create your account, process deposits via Pix, or release withdrawals;
  • Legal obligation (art. 7, II of the LGPD): certain categories of data must be collected and retained to comply with Brazilian legal requirements, including anti-money laundering rules and tax obligations;
  • Consent (LGPD, art. 7, I): for sending promotional communications and marketing, the legal basis is the explicit consent given at the time of registration. You may withdraw this consent at any time through your account dashboard or by email;
  • Legitimate interest (LGPD, art. 7, IX): for security, anti-fraud, and product improvement purposes, provided those interests do not override your fundamental privacy rights.
5

Data Sharing with Third Parties

982bet does not sell your personal data. Sharing with third parties occurs only in the following specific, controlled situations:

  • Payment processors: only the minimum necessary data is shared with Pix operators, card acquirers, and boleto bancário processors to handle your financial transactions. These partners are contractually bound to use your data solely for that purpose;
  • Game providers: platforms such as Evolution Gaming and Pragmatic Play receive session data required for live casino games and slots to function. No civil identification data (CPF, address) is shared with game providers;
  • Infrastructure providers: hosting, CDN, and security service providers that are part of the platform's technical infrastructure, all contractually bound to maintain confidentiality;
  • Government authorities: when required by law, court order, or regulatory determination, 982bet shares data with the relevant Brazilian authorities. No information is provided voluntarily beyond what is required;
  • Anti-money laundering: in compliance with Law No. 9,613/1998 and COAF (Financial Activities Control Council) regulations, suspicious transactions may be reported to the authorities without prior notice to the user.

We never share your data with: third-party marketing companies, financial brokers, insurers, other betting platforms, or any other entity without your explicit authorization.

6

International Data Transfer

Some of the technology providers used by 982bet, such as cloud hosting services and international game providers, may maintain servers outside Brazil. When this occurs, data transfers to other countries will only take place:

  • For countries that offer a level of data protection deemed adequate by the ANPD;
  • With specific contractual safeguards that guarantee the data subject protection equivalent to that provided under the LGPD;
  • With the data subject's specific consent, where applicable.

982bet contractually requires all international partners who receive Brazilian user data to implement security measures equivalent to those established by the LGPD.

7

Cookies and Tracking Technologies

982bet uses cookies and similar technologies to improve your experience on the platform. Below are the categories of cookies in use:

  • Strictly necessary cookies: essential to platform operation — maintaining your login session, security, and basic preferences. These cannot be disabled without affecting how the site functions;
  • Performance cookies: collect anonymous information about how users interact with the platform to help identify errors and improve site speed and usability;
  • Functional cookies: store preferences such as language and interface settings to personalize your experience in future sessions;
  • Analytical cookies: aggregated and anonymized data on platform usage patterns, used for product development. No individually identifiable data is included in these analyses.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies may affect some platform features but will not prevent you from using 982bet's core services.

982bet does not use third-party cookies for cross-site behavioral tracking or to sell data to advertising networks. Data collected via cookies is used exclusively to operate and improve the platform itself.

8

How Long We Keep Your Data

982bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:

  • Registration data and active account: kept for the entire duration of the account. After account closure, basic data is retained for up to 5 years to meet legal obligations;
  • Financial transaction history: retained for a minimum of 5 years as required by anti-money laundering legislation (Law No. 9.613/1998) and Brazilian tax regulations;
  • KYC verification documents: retained for the applicable regulatory period, generally 5 years after account closure;
  • Betting and gaming history: retained for up to 5 years for dispute resolution and audit purposes;
  • Support and communication data: retained for up to 3 years after the last contact for quality assurance and complaint resolution purposes;
  • Cookies and session data: depending on the cookie category, from minutes (session cookies) to up to 2 years (preference cookies).

Once the applicable retention period has elapsed, data is either anonymized (when useful for aggregated statistical analysis) or securely and irreversibly deleted from 982bet's systems.

9

Personal Data Security

982bet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or improper disclosure. Key measures include:

  • 256-bit SSL/TLS encryption on all communications between your device and 982bet's servers;
  • Passwords stored in irreversible hash format — not even the 982bet team has access to your password in plain text;
  • Least-privilege access control: only employees with a specific operational need are granted access to users' personal data;
  • Continuous monitoring for unauthorized access attempts and suspicious activity across our systems;
  • Regular security testing and independent audits of the platform's infrastructure;
  • A formal security incident response process, with notification to the ANPD and affected users as required by the LGPD.

Important: 982bet will never ask for your password via email, chat, or any channel outside the platform. If you receive any message requesting your password or banking details on behalf of 982bet outside the official website, treat it as a phishing attempt and report it immediately to contato@982bet.asia.

10

Protection of Minors

982bet services are intended exclusively for individuals aged 18 or older. 982bet does not knowingly collect personal data from anyone under 18.

During the registration process, users confirm that they are at least 18 years old. The platform carries out age verification as part of the KYC process and may request documentary proof at any time.

If 982bet determines that it has collected data from a person under 18 years of age, it will take the following steps immediately:

  • Account closure;
  • Deletion of all collected personal data;
  • Refund of any real BRL balance deposited to the original payment method, after verification;
  • Cancellation of all bonuses and promotions used.

Parents or guardians who suspect that a minor has created a 982bet account should contact us immediately at contato@982bet.asia so that appropriate action can be taken.

11

How to Exercise Your Rights as a Data Subject

To exercise any of the rights provided under the LGPD regarding data processed by 982bet, follow the procedure below:

  • Contact channel: send an email to privacidade@982bet.asia with a subject line identifying the right you wish to exercise (e.g., "Request to Access My Data" or "Data Deletion Request");
  • Identification: include your full name, the CPF registered on the platform, and, if possible, the email address linked to your 982bet account;
  • Identity verification: for requests involving access, portability, or deletion of data, you may be required to provide a valid ID to confirm that the request is coming from the data subject themselves;
  • Response time: 982bet responds to all data subject rights requests within 15 business days, as established by the LGPD;
  • Free of charge: exercising your rights is free of charge. 982bet does not charge any fee to process requests for access, correction, deletion, or data portability.

If you do not receive a response within 15 business days, or if your request is denied without adequate justification, you have the right to file a complaint directly with the National Data Protection Authority (ANPD) at gov.br/anpd.

12

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in 982bet's practices, amendments to Brazilian legislation, or ANPD decisions affecting the processing of personal data.

When relevant changes occur, 982bet will adopt the following procedures:

  • Update of the "last reviewed" date at the top of the document;
  • Email notification to registered users at least 7 days before the changes take effect;
  • Display of an informational banner on the platform during the transition period;
  • For changes affecting consent-based processing, new consent will be requested before the change takes effect.

We recommend reviewing this policy periodically. The most current version will always be available at https://982bet.asia/privacy-policy.

13

Contact, DPO & Support Channels

For any questions regarding the processing of personal data, this Privacy Policy, or the exercise of your rights as a data subject, please reach out through the channels below:

  • Data Protection Officer (DPO): privacidade@982bet.asia – for formal rights requests, privacy complaints, and LGPD matters;
  • General support: contato@982bet.asia or 24h live chat on the site – for general questions about the platform;
  • Official website: https://982bet.asia.

982bet's support team operates exclusively in Brazilian Portuguese, 24 hours a day, 7 days a week. You can also visit our Terms and Conditions page and our Responsible Gambling for more information on using the platform.

Privacy at 982bet: What It Means for You Day to Day

Privacy policies tend to be the kind of document everyone knows exists but no one reads until they actually need to. 982bet gets that, which is why we try to translate the legal concepts into something that makes sense for someone using the platform to bet on the Brasileirão, play live blackjack, or follow a FURIA CS2 match. Protecting your data is not a bureaucratic formality — it directly affects the security of your account, the integrity of your Pix transactions, and the trust you place in the platform.

When you create a 982bet account, you provide a basic set of details: full name, CPF, date of birth, email address, and password. Each of these has a specific purpose and nothing more — to let you log in to the platform, confirm you are who you say you are, and meet the legal obligations that any financial services operator in Brazil must fulfill. The CPF is required because anti-money laundering legislation mandates that financial transactions above certain thresholds be linked to an identifiable individual. This is not a 982bet preference — it is a requirement under Brazilian law.

The point at which the most data is collected is during the identity verification process (KYC), typically required before your first withdrawal. At this stage you submit documents such as a national ID or driver's license, proof of address, and in some cases a selfie. This may feel like extra effort, but it serves a very clear purpose: protecting you. If someone attempts to withdraw funds from your account using false information, the KYC process is what stops them. 982bet reviews the documents with a specialized team and stores them with encryption, accessible only to employees authorized for that purpose.

Financial transactions at 982bet — Pix deposits, withdrawals, credit or debit card use — generate records that must be retained for at least 5 years under Brazilian anti-money laundering legislation. This does not mean 982bet is monitoring what you do with your money outside the platform. It means that if a legal investigation involving platform transactions arises, 982bet is required to provide those records to the relevant authorities. This is the same standard that every Brazilian bank or fintech must follow.

Betting and gaming history is stored for practical and compliance reasons. If you have a dispute about the outcome of a bet on the Brasileirão Série A or the payout of a live blackjack round, that history is what allows the matter to be resolved objectively. 982bet does not use your betting history to infer sensitive information about you or to build psychological profiles. Its use is strictly operational.

About cookies: 982bet uses tracking technologies to ensure the platform works correctly on your device – whether on mobile via Chrome or Safari, or on desktop. Session cookies keep you logged in while you bet live. Preference cookies remember the settings you've configured. Aggregated analytics data helps the technical team identify slow pages or errors. None of these cookies are sold to advertising networks or shared with marketing companies. 982bet has no interest in tracking what you do outside the platform.

The LGPD gave Brazilians a set of rights over their own data that previously did not exist in such a structured form under the law. The right to know what data a company holds about you, the right to correct inaccurate information, the right to have your data deleted when you no longer wish to be a customer — all of these rights apply to 982bet. The platform takes them seriously not only because it is required to, but because transparency in its relationship with users has been one of 982bet's core values since launch.

If you close your 982bet account, the data deletion process follows legal retention timelines: financial data is kept for the 5 years required by anti-money laundering law, after which it is deleted or anonymized. Registration data with no legal basis for extended retention is deleted sooner. The point is that 982bet does not hold onto former users' data out of inertia — there is an active data lifecycle management process in place.

Exercising any right under the LGPD is straightforward: send an email to privacidade@982bet.asia describing your request. 982bet responds within 15 business days. There is no complicated form, no fee, and no unnecessary red tape. The platform's DPO exists precisely to serve as the point of contact between users and the company on privacy matters — an LGPD requirement that 982bet has implemented with genuine commitment.

Sign Up at 982bet with Security and Privacy Guaranteed

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Privacy & LGPD Questions at 982bet

The most frequently asked questions about how 982bet handles your personal data and what your rights are as a user in Brazil.

No. 982bet does not sell, transfer, rent, or commercialize your personal data with any third party under any circumstances. Your data is used exclusively to operate your account, process transactions via Pix and other payment methods, meet Brazilian legal obligations, and improve the platform. Any sharing with third parties (such as payment processors) occurs only to the extent strictly necessary to provide the service, and always under contractual confidentiality obligations.

Send an email to privacidade@982bet.asia with the subject line "Data Deletion Request", including your full name and registered CPF. 982bet will process your request within 15 business days. Important: financial data related to transactions must be retained for a minimum of 5 years under Brazilian anti-money laundering law (Law No. 9.613/1998), regardless of any deletion request. After that period, all data is permanently deleted or anonymized.

KYC (Know Your Customer) is in place to protect you and the integrity of the platform. Without identity verification, anyone could open an account with false information and attempt to withdraw funds from someone else's account. The process is required by anti-money laundering legislation and standard financial industry practices. At 982bet, KYC is typically requested before your first withdrawal. All submitted documents are stored with encryption and accessed only by authorized staff for that specific purpose.

Only when required by law or court order. 982bet does not voluntarily share user data with any government authority beyond what is strictly mandated. In compliance with anti-money laundering legislation (Law No. 9.613/1998), suspicious transactions may be reported to COAF (Brazil's Financial Activities Control Council) without prior notice to the user, as the law itself requires. For any other data requests from authorities, 982bet assesses the legal basis of the request before providing any information.

Yes. Receiving promotional communications (bonuses, promotions, platform updates) is based on consent, which you can withdraw at any time. To opt out, go to the notification settings in your 982bet account dashboard or send an email to contato@982bet.asia requesting removal from the marketing list. You will still receive essential transactional communications (withdrawal confirmations, account security alerts), as these are necessary for account operation and do not depend on marketing consent.
Responsible Gambling

Your Data and Responsible Gambling at 982bet

982bet uses behavioral data ethically to identify and support users who may need help with their gambling habits.

Ethical Monitoring

982bet analyzes betting patterns in aggregate to identify at-risk behaviors. This use of data is grounded in legitimate interest and the platform's commitment to responsible gambling.

Protected Data

Gaming behavior information is treated with enhanced confidentiality and is never shared with third parties, including competing platforms or insurance companies.

Immediate Self-Exclusion

When you request self-exclusion, all your data is flagged to block any marketing communications. You will not receive emails or bonus notifications during the exclusion period.

18+ Required

Age verification is part of the data protection process. 982bet does not retain data from users under 18 and immediately deletes any account identified as belonging to a minor.

If gambling is causing problems, call CVV: 188 or visit our Responsible Gambling page.

Data Protection Officer (DPO) – 982bet

To exercise your rights under the LGPD (access, correction, deletion, portability, objection, or withdrawal of consent), send an email to privacidade@982bet.asia. We respond within 15 business days. For general inquiries, use the live chat or email contato@982bet.asia. You can also check our Terms and Conditions for more details on using the platform.

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